Refund Policy

At Nyaman Sahu Digital, we take pride in delivering high-quality digital marketing services designed to help your business grow and succeed. Our team invests significant time, effort, and expertise into every project to ensure the best possible outcomes for our clients.

Refund Eligibility

Due to the nature of digital marketing services—where resources, strategies, and time are allocated once a project starts—we generally do not offer refunds after the service has commenced. However, refunds may be considered under the following circumstances:

• If the client cancels the service before the project work has begun.
• If Nyaman Sahu Digital is unable to deliver the agreed service or scope due to unforeseen internal reasons.

Partial Refunds

In some cases, we may offer a partial refund if:

• A significant portion of the project remains incomplete.
• Both parties mutually agree that continuing the service is not feasible.

The amount refunded will be proportionate to the work remaining and the resources unutilized.

Non-refundable Services

Refunds will not be provided for:

• Services already delivered or completed.
• Time-based services where the work has already started (e.g., monthly retainers, campaign management).
• Third-party expenses incurred on behalf of the client (e.g., paid ads, software licenses).

Process

To request a refund, please contact us at:
📧 nyamansahu@gmail.com
📞 +91 97139 09393

Include:

• Your project name or invoice number.
• Reason for your refund request.
• Any supporting documents or details.

All requests will be reviewed carefully, and we will respond within 7 business days.