How to Get Synthetics Monitoring to Work in New Relic

Setting up synthetic monitoring in New Relic involves a series of steps. New Relic Synthetics allows you to monitor your web applications by simulating user interactions with your site. Here’s a general guide on how to set up synthetic monitoring in New Relic:

How to Get Synthetics Monitoring to Work in New Relic


  1. New Relic Account:
  • Ensure that you have a New Relic account. If not, sign up for one on the New Relic website.
  1. Access to Synthetics:
  • Confirm that your New Relic account includes access to the Synthetics feature.
How to Get Synthetics Monitoring to Work in New Relic

Steps to Set Up Synthetic Monitoring:

  1. Log in to New Relic:
  • Log in to your New Relic account.
  1. Navigate to Synthetics:
  • In the New Relic One UI, find and select “Synthetics” from the navigation menu.
  1. Create a Monitor:
  • Click on “Monitors” and then “Create a Monitor.”
  • Choose the type of monitor you want to create (e.g., Ping, Simple Browser, Scripted Browser).
  • Provide details such as the monitor name, URL, and other configuration settings based on your selected monitor type.
  1. Configure Settings:
  • Adjust the monitor settings, including frequency, locations from which to run the checks, and notification preferences.
  1. Configure Alert Policies:
  • Define alert policies to receive notifications when your synthetic monitors detect issues.
  1. Save and Run:
  • Save your monitor configuration and run your synthetic checks to ensure everything is working as expected.
  1. Review Results:
  • After the first run, review the results in the Synthetics dashboard. Look for any issues or errors.
  1. Fine-Tune and Iterate:
  • If needed, fine-tune your monitor settings, scripts, or configurations based on the results. This may involve adjusting wait times, handling dynamic content, or modifying scripts for scripted browser monitors.
  1. Integrate with Other New Relic Features:
  • Consider integrating synthetic monitoring data with other New Relic features for comprehensive performance monitoring.


  • Scripted Browser Monitors:
  • For advanced monitoring scenarios, consider using Scripted Browser monitors, which allow you to script interactions with your web application.
  • API Tests:
  • If you want to monitor APIs, use the HTTP or Ping monitors to simulate requests and responses.
  • Secure Credentials:
  • When using scripted monitors that interact with login pages, securely handle and store login credentials using New Relic secure credentials.
  • Documentation:
  • Refer to New Relic’s official documentation and support resources for detailed information and troubleshooting assistance.

Always follow the latest documentation provided by New Relic, as the platform may have updates or changes. If you encounter specific issues or need detailed guidance, consider reaching out to New Relic support for assistance.